The Remedi Health App: your gateway to smarter, easier healthcare
Healthcare can feel complex: finding the right provider, understanding benefits and getting help when you need it most. The Remedi Health App brings all of this together in one place, giving you simple, secure access to care and tools that help you manage your health with confidence. From urgent consultations to everyday wellness, Remedi's digital experience is designed to be clear, convenient and genuinely helpful for you and your family.
What you can do in the Remedi Health App
1) Get care when you need it
- Emergency Assist: Access immediate help in a medical emergency ‒ fast and without needing to log in.
- Speak to a doctor now: Connect to a qualified clinician for urgent or routine issues. You can describe your symptoms, get guidance and receive scripts or referrals when appropriate.
- Order medicine: Request prescribed or over the counter medicine for delivery or collection.
2) Urgent care and mental wellness support when you need it
- Virtual Urgent Care (VUC) is available through the app, giving families streamlined access to timely clinical advice. VUC is ideal for non life threatening situations that still need prompt attention (fever, minor injuries, allergic reactions, medicine queries).
3) Manage your health information
- My health: View your health history, book Health Checks and keep important health details in one secure place.
4) Understand and use your cover
- My cover: See your benefit option details, track benefits and limits, view your Personal Medical Savings Account and follow claims from submission through payment, so you always know where you stand.
Simple, intuitive navigation
To keep things easy, the app groups features into three clear sections:
- My health: Health history, Health Checks, assessments and access to virtual care programmes.
- My cover: Your benefit option information, benefits, limits and claims; made transparent and actionable.
- Get care: Quick routes to urgent care, booking with healthcare professionals, and ordering medicine.
This structure means fewer taps, faster actions and less guesswork. Whether you're booking a check up or responding to an unexpected health issue, the most important tools are always front and centre.
How the app adds real-world value
Speed and convenience
No waiting rooms, no phone queues. You can reach clinicians, book appointments, and order medicine directly; this is especially helpful for busy families, travel days, or late-night concerns.
Better decision-making
Transparent benefits and claims tracking give you clarity on remaining limits, co payments and funding rules. That visibility helps you plan care confidently and avoid surprises.
Coordinated care
When your information and actions live in one place, it's easier to keep your health journey organised: screenings, results, therapy plans, reminders and follow-ups.
Secure by design
Your personal health details are protected by robust security standards. You control what's shared and with whom, and clinical consultations occur over encrypted channels.
A day-in the-life example
Imagine you wake with sharp knee pain. In the app, you Speak to a doctor now for guidance, receive an e script for pain relief, and a referral. Meanwhile, you check My cover to confirm benefits and track the claim - no paperwork, no uncertainty. It's healthcare that fits into your day, not the other way around.
Getting started
- Download the Remedi Health App from your app store.
- Register or log in with your member details.
- Explore Get care for urgent help or routine bookings.
- Visit My health to book Health Checks and complete assessments.
- Use My cover to view benefits, track claims and manage your Personal Medical Savings Account.
